Returns & Exchanges

We want you to be fully satisfied with your Goodhood purchase, which is why we offer a 14-day return window for all unworn and original-condition items. Please ensure all tags remain attached and footwear is returned in its original, undamaged box.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all designer labels and protective materials are included.

• 3.
  Generate Shipping Label

  Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your parcel to the designated courier point and keep your proof of postage until your refund has been processed by our warehouse team.